Castelli Custom has a limited lifetime warranty that covers items not damaged from crashes and other normal wear and tear. Please contact us at email@example.com if you have an issue and we’ll work with Castelli to get a resolution. In your email please include the following:
- Description of the problem
- Photograph of the issue
- Item/Style/Size and when you ordered it
- eg: Large Aero Race Jersey
- Contact Information (Name, Address, Phone)
Uniform Crash Replacement Policy
Goal: Ensure racers are wearing unmarred uniforms, which reflects well on PV and our Sponsors.
Terms and conditions:
- Crash replacements are available to current PV Racing Program members in good standing.
- Crash replacement items may be purchased at half price.
- Uniform damage must have occurred from a crash in a race.
- Jerseys, bibs/shorts and skinsuits (no accessories) are covered by this policy.
- Each racer is limited to one jersey and bib, or one skinsuit per race season.
- Damaged item(s) must be returned to the uniform director (not to be patched and worn).
- The Pen Velo Board may alter this policy at any time.
- Contact the Uniform Director, firstname.lastname@example.org
Last updated: 12/30/2014.